Eagle Roofing Products announces a new partnership with Hyphen Solutions and Supply Pro to enhance transparency and value-added services. The supply chain management software will provide regional team members with increased visibility of job site schedules, expediting truck turnaround times.
According to a news release, Eagle's latest launches have primarily focused on elevating efficiency at each manufacturing plant and stocking yard across the nation to serve customers and partners better. This initiative will heighten the benefit of "Time Is Money," Eagle's first online reservation system designed to allow yard team members to pre-stage orders for customers willing to provide 24 to 48 hours' notice before pick-ups.
"With seemingly endless demand for new homes, manufacturing capacity and supply chain communication is at the forefront of most builders' and large roofing contractors' minds," said Eagle Vice President of Sales and Marketing John Campbell when explaining the origin of this program. "To expand our commitment to 'Adding Value,' we decided to approach Hyphen Solutions to adopt their innovative jobsite management tool, Supply Pro, into our world-class Customer Service platform."
Hypen and Supply Pro integration will be led by the company's regional customer service professionals. However, to promote a seamless transition, Eagle has committed to employing four regional order management services in Florida, Arizona, Nevada, and California to ensure businesses from coast to coast see the benefits of this partnership.
Campbell said the debut of this software integration is expected to impact Eagle's customer-oriented goals heavily.
"By overlaying open orders with the information in Supply Pro, we plan to eliminate last-second order fire drills and improve lead times by enhancing communication throughout the supply chain," Cambell added.
To learn more about this initiative, visit eagleroofing.com.