Rick the Roofer’s national roadshow is headed west for a series of customer appreciation events at TAMKO Building Products Inc. warehouses.

The Power Tool Institute (PTI), the leading organization for power tool safety resources, information, and education, is pleased to announce the launch of its new online training module.

Chem Link®, formulator and manufacturer of high-performance adhesives, sealants, coatings and related products for application throughout the building envelope, has extended the reach of their contractor education program by opening a new training center in Schoolcraft, Michigan.

Unfortunately, the customer experience bandwagon so many companies are riding right now misses a lucrative stop. While everyone is focused on the Customer Experience, the “Prospect Experience” has been neglected.