CHICAGO — AccuLynx announced the results of a recent study of its user base, which found that contractors using the company’s integrated text messaging features had a 27% shorter average project duration and a 26% shorter average sales cycle than customers not using the features.
The study highlights the impact AccuLynx and its text messaging features can have on a roofing business, accelerating overall job timelines by helping contractors get projects approved faster and reducing production delays.
AccuLynx’s SMS tools, which include two-way and automated messaging capabilities, enable users to connect with team members, customers, insurance adjusters, and other vendors through the AccuLynx application instead of their personal cell phone. This way, all messages are automatically logged and stored in the customer job file, keeping information organized and improving visibility into what’s happening with a job.
“AccuLynx makes it easy for roofing contractors to improve engagement and customer satisfaction through more timely communication," said AccuLynx CEO Mike Stein. "The powerful SMS tools in AccuLynx have been proven to provide significant time savings during the lifecycle of their jobs. Texting through AccuLynx is a simple way for contractors to connect with their customers and team members from the same system they use to run their business.”