Customer service - Articles - Page 11

Managing Your Company’s Reputation

Rick Damato

March 6, 2015

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To know where you’re going, you first must know where you’ve been.

NRCA Partners With The Review Solution to Help Members Manage Online Reviews

February 15, 2015

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NRCA has announced its partnership with Franklin, Tenn.-based The Review Solution to provide members with the added benefit of collecting customer reviews at the point of service.

Best of Success Seminar: Invest in Your Service Department

Service and Maintenance Panel

Chris King

December 8, 2014

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Roofing Contractor Editorial Director Rick Damato moderated a panel discussion that explored ways to excel in service work.

Best of Success Seminar: Fall in Love With Your Clients

Tim Hershey

Chris King

December 8, 2014

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Tim Hershey has been involved in the commercial and industrial roofing industry for nearly 30 years.

Best of Success Seminar: Use Creative Communication to Win Customers

Rod Menzel

Chris King

December 8, 2014

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Rod Menzel summed up his mission at Best of Success this way: “My goal today is to help you get your clients’ attention and win more jobs.”

Measuring Up

Avoiding the Salesman Disease

In business, there is a thin line separating optimism and denial. Don’t pursue an illusion.

Monroe Porter

December 5, 2014

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I want to make it clear that I consider myself a good salesman and am offended by the stereotype used to portray salespeople.

2014 Residential Roofing Contractor of the Year: DryHome Roofing & Siding Inc.

Committed to Serving Customers and Helping the Community

Chris King

November 4, 2014

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When Steve Gotschi founded DryHome Roofing & Siding in 1988, he had a hunch he could succeed by excelling in an area his competitors often neglected.

100 Years and Counting: Olsson Roofing Builds on a History of Bringing Out the Best in People

Chris King

October 9, 2014

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Olsson Roofing Company will celebrate its 100th anniversary this month at its headquarters in Aurora, Ill.

High-TechRoofing

What is Content Marketing?

October 8, 2014

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Content marketing differs from traditional marketing in its customer communication approach.

CRM: Seven Steps to Opportunity Automation

Ken Kelly

September 9, 2014

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Customer relationship management, or CRM, is a software system designed to track potential customer interactions and help manage the sales process.

Articles Tagged with ''customer service''

Managing Your Company’s Reputation

NRCA Partners With The Review Solution to Help Members Manage Online Reviews

Best of Success Seminar: Invest in Your Service Department

Best of Success Seminar: Fall in Love With Your Clients

Best of Success Seminar: Use Creative Communication to Win Customers

Avoiding the Salesman Disease

2014 Residential Roofing Contractor of the Year: DryHome Roofing & Siding Inc.

100 Years and Counting: Olsson Roofing Builds on a History of Bringing Out the Best in People

What is Content Marketing?

CRM: Seven Steps to Opportunity Automation

SOPREMA US Celebrates 50 Years of SOPRALENE

OMG Roofing Introduces THE PURPLE STUFF

Ladder Safety for Low-Slope Roofing

LP SmartSide Booth Tour with the Kruse Brothers | IRE 2025 Highlights

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