Successful contracting is more about dealing with people than it is about using the tools. By and large, we seem to be able to get along with most folks, but there is always that group of individuals who can drive us absolutely batty. While they are probably less than 5 percent of the population, the frustration difficult people cause — and the impact it has on our daily lives — can make it seem much higher.
Let’s start off by defining the characteristics of a typical difficult person:
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