Earlier
this year, Absolute Construction of Plano, Texas, was called to a home
in Frisco, Texas, to put together an estimate for a customer looking to
tear off 20-year-old concrete tiles and replace them with new concrete
tiles. The original concrete tile system sustained hail damage and was
never an airtight system. On more than one occasion, the homeowners had
to deal with rodent issues.
Connor Wood, director of specialty
roofing division at Absolute Construction, walked the homeowners through
the daunting insurance claim process, making sure all paperwork was
accurately completed and submitted. It turned out to be one of the
larger residential roofing insurance claims he worked on.
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