Unfortunately, the customer experience bandwagon so many companies are riding right now misses a lucrative stop. While everyone is focused on the Customer Experience, the “Prospect Experience” has been neglected.

While the public attitudes — and policies — regarding marijuana continue to change rapidly, roofing contractors are beginning to wonder how to balance worker’s rights and the need to maintain safe and efficient jobsites. Trent Cotney, president of Cotney Construction Law, recently walked RC through some of the latest developments and what roofing contractors need to watch out for.

As a youngster growing up in New York City — long before the glitz and glamour associated with professional sports; long before thousands cheered and adored him night in and night out; long before he put his own personal stamp on NBA history — Julius Erving used to look for a quiet spot where he could clear his head and think.