During the Free 30 Minute Consulting Call I’ve been offering to contractors since 2002, we always get into discussions about how they, the contractors, like to learn.
A sales acronym is a shortcut to remembering the key steps your service technicians must follow to have a repeatable sales approach to running a service call.
One of my clients I’ve worked with for many years, Jim Criniti, recently surprised me and the person I often co-consult with Ellen Rohr, the financial guru, by sending us the following e-mail.
“It’s a drug and we’re hooked!” This is what I said to my brother, Richie, about the fix I felt from doing monster commercial and residential jobs for a lot of dollars that generated little to no profit, no profit or sometimes a loss.